Returns & Exchanges

At frenchpharmacy, we want you to be completely satisfied with your beauty regimen. If a product does not meet your expectations, you may return unopened and unused items within 30 days of purchase for a full refund.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack the items in their original, unopened packaging to ensure they remain in sellable condition during transit.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and attach it securely to the outside of your return parcel.

4

Receive Your Refund

Once our pharmacy team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing